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Advantages of using Livey headset for call center

Gone are those days when headsets were cranky, fragile and messy. This digital era is the era of new wireless headsets that make professional contact center jobs much more accessible. Livey has brought you a plethora of exclusive call center headsets packed with remarkable features to suit your call center needs.

We understand our customers and their evolving specific business needs. Hence, we offer integrated solutions for call centers with a passion for innovation & inspiring technologies with a mission to make our customer’s day-to-day activities an absolute success!

Here is the list of advantages you can add to your professional life with the best call center headset from Livey’s latest collection.

1.                  Comfort and convenience at their best

Taking calls or calling clients for hours must be comfortable and convenient. These two factors decide your professional output daily. The Splendor 710 BT Series headsets are what you need. Wield a headset from this series for hours and forget the discomfort. This series of headsets is designed by introducing ergonomic and lightweight features. Rest assured that your ears and head will not ache from wearing one for hours.

2.                  Smooth, soothing and high-quality sound transmission

 The headsets are designed to offer an exceptional stereo experience with an exclusive interface to transmit high-quality sound to both ends. The HIFI HD Audio interface provides seamless sound transmission for professional and entertainment purposes.

3.                  Artificial Intelligence (AI) for noise reduction

The latest models of headsets come with a brilliant hardware system backed with AI-powered noise reduction features. It offers the best experience for professional executives to receive and make calls in a busy call center. It is also ideal for professionals to make and receive calls on the go. The AI interface offers a brilliant acoustic experience and omits all kinds of noise to emphasize the speaker’s voice correctly.

4.                  Best-in-class Bluetooth

The best call center headset from Livey comes with top-notch Bluetooth V5.1 technology that allows a caller to stay connected with a PC, laptop, tablet or any smart device within a 30-m radius. Hence, there will be no interruption in the calls as this modern technology will keep the headset connected with the concerned devices and provide a smooth transmission of sounds through conventional barriers. You will enjoy proper mobility without sacrificing audio quality as an advantage for your professional life.

5.                  Easier to integrate with multiple devices

You can easily connect the best-in-class headsets to the latest smart devices. They are compatible with the conventional operating systems and browsers used in call center offices. The headsets can perfectly integrate their features with the management software platforms used in contact centers.

You can also connect these headsets with more than one smart device simultaneously. Switching headsets or devices is unnecessary for communicating with multiple people on the call. Only one headset connected to various devices will do the trick.

Best headset for best calls

Add these top advantages of using the best call center headset from the house of Livey. These durable and elegant headsets will be the backbone of your professional setup. Enjoy crystal-clear communication with clients and add more value to your brand image.

Managing your contact center operations is easy and efficient with LIVEY headset solutions! Visit https://livey.us/contact-center-headsets/ to know more about our integrated headset solutions.

A Guide to Upgrading Your Headphones

In today’s digital landscape, headphones are designed to perform their function related to different work activities. Also, the advancement in the hybrid professional world, where you can work from anywhere without hampering your productivity, needs a proper hardware setup for relentless communication. Noise cancellation is becoming more critical to many customers desiring to upgrade their headphones.

In this aspect, a good internet connection and a pair of modern ergonomic headphone become mandatory. The things to keep in mind when selecting a new set of headphones are sound quality, fit and your specific need of how you will use them

A pair of headsets is a crucial part of conducting business operations, whether you work at home or in an office. The functioning and capabilities of a headset determine the level of communication and completion of tasks. Hence, it is time to upgrade to the high-tech enterprise solutions provided by the top brands and make your communication barrier-free.

Expert headphone guide

Forget the old ones you have been struggling with and follow this guide to understand what you need for your business operations.

1.                  What do you need?

It is obvious to find out the specific requirement of a headset. If you want a headset to work in a busy workplace or shared office space, noise cancellation is a must-have feature. Wireless will be the prime choice if you do business on the go. Hence, focus on the needs and then start scouting the top options available in the market.

2.                  Scout type of headphones

The brands manufacturing headphones deliver the best designs by understanding current consumer needs. For instance, headsets made for the contact centers, customer care support team, etc., will need crystal clear transmission, ergonomic features for better compatibility, and hands-free features for a more effortless handling experience and comfort.

In the same context, headsets for entrepreneurs and professionals should be sleek, easy to integrate with the latest smart devices, multitasking, and must have high-quality hardware for noise reduction, clean transmission, etc.

Understand your needs first and check the infirmary of the top headset manufacturing brands for better and specific solutions.

3.                  Features of headphones

Shortlist a few products and scout the features. Compare these features, and you will find a suitable pair of headsets for professional purposes. The leading headset models must have Bluetooth V5.1 connectivity for wireless versions offering 30 m relentless transmission, Artificial Intelligence-induced hardware for the best noise cancellation, built-in acoustic features, easy integration, and charging options.

These latest features allow you to connect with contemporary digital meeting and conferencing platforms such as Microsoft Teams, Google Meet, and unified communication platforms.

4.                  Wired or wireless?

Decide whether you want a wireless experience or a wired one. Wired headsets will not need any charging. On the other hand, wireless ones must have good battery support and a higher standby time.

5.                  Multipoint pairing

Another factor to look into is multipoint pairing. It is a Bluetooth feature that allows your headset to connect with two devices simultaneously. It will enable you to integrate your headset with intelligent machines and provide a seamless unified communication channel.

Uninterrupted, seamless communication waits!

Focus on these points and check the best-in-class professional headphones.

Keep your requirements in mind and choose the top products from leading brands to compare and choose. Get innovative, integrated headphone solutions aligned with your specific needs.   

To learn more about unified communication devices and voice solutions, visit https://livey.us/.

5 Tips for Choosing the Right Headsets with Noise Cancelling Microphone

A good pair of headsets can make a huge difference. You will need the right audio and microphone setup when it is all about professional communications such as meetings, Call-center communications, conferences or one-to-one conversations. The latest noise-cancelling headsets with good audio and microphone hardware can fit well.

So how do you pick the best noise-cancelling headsets for you?

Here is a list of tips you need to focus on to find the best headsets with noise cancelling microphones.

Expert tips for finding noise-cancelling headsets

1. What do you want the headset for?

Regarding professional work, you will need a pair of headsets to offer a relentless communication channel with clients and customers. Define what kind of conversation you want to do and the environment you will primarily work in. It will help you define the right set of headsets. Consider comfort as a crucial factor in finding ergonomic headsets.

2. Wired or wireless?

This era is the era of wireless headsets that offer the highest convenience and flexibility to make calls from anywhere within a defined range. Wireless headsets must have the correct interface wielding Bluetooth V5.1 or more increased to connect with the latest smart devices without any hassle.

Make sure the range of connectivity is higher and offers low latency features so that you can communicate with a professional or an audience without lags. The latest Bluetooth V5.1 or higher versions offer a 30-meter radius of seamless connectivity and transmission distance.

3. Connecting with multiple devices

A busy day at work means switching from one device to the other. What if you don’t have to change headsets and can use only one device to connect with multiple smart devices? An electronic blessing, we all need. The top designs of headsets with noise-cancelling microphones from the best brands offer such remarkable features that you can connect multiple devices simultaneously and make your work easier. There is no need to switch from one device to the other. Rely on the software interface of the headsets and add more convenience.

4. Artificial Intelligence (AI)-backed noise reduction

You will be surprised that the latest professional headsets have an AI-based electronic platform that can reduce or cancel noise from the background. Look for such latest models to work on the go. You can effciently work in a co-working space or shared offices without compromising the quality of audio transmitted to the other side and the acoustic experience.

5. High-definition calls

Make sure the model of headsets you choose can transmit high-definition calls without compromising the quality. A modern headset should have the lowest latency rate and offer a lag-free channel connected to unified communication (UC) platforms you use regularly.

Smooth communication with no compromise

By following these tips, find the most efficient and cost-effective headsets with noise-cancelling microphone. Make sure the model you choose can be easily incorporated or linked with the UC platforms, web browsers, and operating systems installed in the intelligent devices.

Get Livey headsets for your office Enterprise, contact center, home office, and students and make your day-to-day activities a real success.
To know more, click here: https://livey.us/.

Pros and Cons of Wired Headset – All You Need to Know

Everyone with a smartphone or a mobile device owns a headset. But choosing between a wired headset and a wireless Bluetooth headset is tricky. In the past, the debate was always between headphones and earphones. But thanks to technology, we now have to choose between headsets and wireless technologies. Wired headsets have been amongst us for a very long time. But with their wireless counterparts in our midst now, it is time to think whether wired headsets are worth the hype. Hence, in this article, we will talk about the pros and cons of a wired headset

Advantages and Disadvantages of Having Wired Headsets 

As we have mentioned before, wired headphones’ legacy is quite long. All you have to do is plug the headsets into your device, and you are good to go. These headphones work with cassette players, smartphones, and more. Most producers and music artists also tend to use wired headphones to ensure they can catch the raw sounds in their creations. 

That could be one of the main reasons why these headsets are so popular nowadays. So, in this section, we will look at some of the benefits and disadvantages of taking on wired headsets for your devices. 


  • Better audio quality 
  • A cheaper option when compared to Bluetooth variants 
  • Compatible with many devices 
  • Compatible with computers and amplifiers 
  • It can be plugged into mobile devices 
  • It can be used for different music production tools 


  • The wires might get tangled even if the headset is inside a drawer 
  • Tripping the wire might cause damage to the headset 
  • It might not be a future-proof choice 
  • It can only limit the quality of the audio files
  • The headsets can be uncomfortable to wear for the users 

Understanding The Detailed Review 

Most people tend to go for the wired route because of the notion that most of the non-wireless variants tend to support the proper and higher bitrates. However, these headsets come with multiple connectivity options via an RJ Connection to desk phones, USB-A cable for PC/laptops, a 3.5 mm jack or UCB-C to smartphone & tablet devices. These Wired headsets are compatible with most operating systems, providing easy plug-and-play solutions for calls, video meetings, webinars, online training, or gaming. Headsets with USB Connections offer simple in-line controls to adjust volume and mute calls without any disruption easily. In addition, you can also change sound settings with the on-screen volume controls on your computer, laptop, tablet, or smartphone devices. That could be one of the main reasons they are a more popular choice than the wireless options we have here. Not to mention that the sound quality factor also plays a vital role. However, one must recognize that most users complain that headphones with wires can sometimes get tangled and hence are incredibly messy. 

Wrapping Up, 

Whether choosing a wired headset is a good decision depends on the users’ needs and requirements. It is essential to consider that the pros mostly outweigh the cons. However, in this case, wired headphones can never compete with the convenience and comfort offered by wireless headphones.

If you’re looking for wired headsets, we have plenty of options that will fit the bill. Contact us now with your specific requirements.

Benefits of Using a Wireless Headset in Your Office Work

In this digital world, people choose wireless headsets because of the comfort that they provide. Most offices today manage their office communication setup based on VoIP/Soft-phone applications.

Wireless headsets with superior noise-cancelling microphones enable office professionals to be more productive with their work; the ultra-lightweight design guarantees all-day long-wearing comfort!

These headsets offer a plug-play user experience and high-definition (HD Voice) voice communication, perfect solutions for your office applications. Here are the benefits of having an office headset to experiencing hand-free communication while handling calls on your mobile & tablet devices to ensure you never want to miss a word within noisy surroundings. 

Why Use Wireless Headsets for Office? 

  • Hands free for Multi-tasking 

One of the main benefits of having wireless headphones for the office is that you get a hands-free experience in the best way to help you with long hours of wearing comfortably in the office environment. With the hands-free approach, you are entirely free to focus your hands on some other activities in the office. Working hands-free opens the ability to go & make your coffee, grab your printout, and perform any work-related tasks while staying on the call.

  • Fewer Voicemails and Missed Calls 

Wireless headsets for the office phone will give you the fantastic benefit of being completely away from the office and still being connected to answer office phone calls. You can answer them using your headset without moving back into the office. The added freedom is helpful for people who work in a busy office setting. Use these wireless headsets to take phone calls, join and initiate video meetings, and listen to music. 

  • No More Tripping 

The prominent complaint people had about the wired headphones was that they were pretty messy. Not to mention that pretty often, they would trip over the cord, which could also result in some damage. One doesn’t have to worry about when they are using a wireless office headset since there will be no wire to trip over. 

  • Reduced Distraction 

Sometimes, if your office is in a noisy part of the area, your caller might have to bear the uncomfortable noise as well. You can avoid this with the help of a wireless headset in your office. You can pick up the call, move to another location, and avoid the noise altogether.

Wrapping Up

These are some of the main benefits that users in offices can have if they choose a wireless office headset in the first place. The overall sound quality and convenience offered by these wireless devices are too good to pass up; hence, wireless headsets are a necessary part of your office. 

Are you working in an open office? Experience hand-free communication for your Office Enterprise with our wireless headsets. Contact us now.

Benefits of Using a Conference Speakerphone for Your Home Office

Currently, video conferencing tools and software are gaining much popularity with the increase in the number of people working from home. Most people still use the speaker functionality in the smartphone when they have an online meeting at home for the overall hands-free experience. However, there’s no arguing the fact that the sound quality of smartphone speakers is less than satisfactory. Hence, in that case, one can always turn to a proper professional Bluetooth conference speakerphone to experience the superior quality of sound and the convenience of the hands-free factor.

Here we have outlined some significant benefits of using conference speakerphones in the home office.

  • Excellent Sound Quality

Unlike any ordinary smartphone with a single speaker and microphone, a conference speakerphone has multiple professional microphones and a compelling speaker to provide sound amplification and voice pickup benefits. For business success, effective communication is undoubtedly the foundation; hence, investing in a high-fidelity and professional audio experience is essential.

  • Hands-Free

With a wireless speakerphone connected to Bluetooth, you can take calls without using any headset and enjoy greater comfort during long phone calls. You will also be able to perform other activities without needing to hold the headset in your ear. That is one of the main reasons why using a conference speakerphone at home is convenient since you get all the comfort you want.

  • Connectivity & Collaboration

Connectivity & Collaboration are the Essentials in this digital landscape. You need to collaborate with your teams or customers efficiently. One thing about Bluetooth technology is that it is swift. Enabling Bluetooth on the smartphone, you can turn on the speakerphone and establish a connection within seconds. As long as the smartphone is connected to Bluetooth, you can perform all the different functions efficiently.

  • Portability

Most Bluetooth speakers are portable enough to carry in a good laptop bag. So, this enables you to conduct a meeting anywhere. Some models provide efficient service with a rechargeable battery. That allows the users to set up the connection anywhere without difficulty.

  • Enhanced Multi-Person Conversations

In addition to proper home offices, conference speakerphones will also be ideal for corporate meeting rooms. You can efficiently have a video conference with the clients. Due to Omnidirectional voice power and audio amplification features, AI-embedded Noise Cancelling reduced background noise and echoing from the microphone and incoming audio, it leaves only human voice.


So, there you have it, tech-savvy people. These are some significant benefits of using the innovative conference speakerphone for conference calls and online meetings. Enjoy world-class connectivity and audio quality in the best way from your home office. Not to mention that you can get an excellent hands-free experience as well.

Contact us now to get a conference speakerphone compatible with all popular online conferencing platforms.

About the author:
Livey  is a  US-based Global provider of wired, wireless Headsets, and conference speakerphones for offices, call centers, and homes with AI Active noise cancellation.

Advantages Of Using Noise Cancelling Headset

Headsets make your work and life more manageable. But it would help if you had Noise-cancelling headsets to get an immersive and powerful sound to be productive on your tasks, even in a busy environment. They reduce unwanted ambient sounds using active noise control engineering. Their main goal is to protect hearing and are a haven for many people. They block background noise and allow you to be productive on your tasks, even in a busy environment.

In this blog, we will discuss the different advantages of using headsets that help cancel the noise.

Benefits of Noise Cancelling Headsets for People 

  • Improved Concentration 

There is no doubt about the fact that noise-cancelling headphones will always help in improving your concentration most effectively and efficiently. It can be difficult to properly focus on anything if there is a lot of noise. With these fantastic devices, you can quickly reduce the noise around you and concentrate on anything that you want to do. This feature allows you to continue managing your calls without changing your working environment, making work-life much easier. 

  • Better Listening 

Have you ever tried listening to music in an exceptionally crowded place? If you have, you know how irritating and futile it can be. Even when you turn up the volume to the highest, some noises tend to move past the music and reach your ears. The noise-cancelling headphones are the best choice for sure. You can get a fantastic noise-free experience in a noisy environment. 

  • Conversations Are Much Better

Apart from watching movies and listening to music in a chaotic setting, you can sit somewhere and converse with your people without noise. It can be quite a nuisance to attend a phone call where there might be a lot of noise. With continuous use time, it can damage your hearing too. In this circumstance, noise cancelling headset comes to the rescue. 

  • Keeps People Safe & Healthy

With exposure to noise for an extended period, people may develop serious health risks. These health risks include sleep disorders, deprivation, cardiovascular diseases, hearing loss, etc. If you want to avoid such an atmosphere that directly affects your health in the first place, choosing noise-cancelling headphones will be the best choice in this case. 

Wrapping Up

In the end, noise-cancelling headsets are simply the best creations for preserving ear health, helping you focus on several tasks efficiently

Manage your calls without changing your working environment and making work-life much easier. Buy Livey headsets. Contact us now.

5 Tips for Choosing the Right Headset for Call Centers

The environment in a call center can get quite noisy. Agents are constantly on their phones with different customers. They also have conversations amongst themselves, apart from solving customer queries and contributing to the noise. While this noise might be integral to a call center’s overall collaborative atmosphere, it might be unpleasant for the customers and sometimes the agents. 

Hence, one of the best ways for call centers to deal with this issue is to choose proper noise-cancelling headsets for a call center. Advanced noise-cancelling technology and ergonomically designed headsets guarantee all-day comfort and excellent call quality. However, there are some essential factors that they need to consider to make the right choice. This article will provide all the vital details on the necessary features that a call center headset must have. 

Essential Tips to Choose the Right Headset for Call Centers 

When buying, specific factors such as quality, price and the intended goal play an indispensable role.Hence, one must follow these tips to make the right and appropriate choice. 

  • Check The Working Environment 

With evolving business landscape and consumer trends, working conditions in contemporary offices have also changed remarkably. If the call center has already been designed to minimize background noise, you can focus on other features, such as the audio quality and design of the headset. If not, then going for the noise cancelling headsets for the call center might be the right choice. 

  • Comfortable Experience

Clients who call the call center are in diverse conditions, some quiet and some loud. Agents wearing a headset throughout the day innately put sporting comfort first. It would help if you considered the intended purpose to meet the individual preferences and needs of your employees/agents. 

  • Agent Roles Must Be Considered 

The agents must select a headset depending on individual needs, as some agents sit at their desks, and others move from one place to another. Most agents are subject matter experts and hence might have to move around the office to accommodate the agent requests in the best way. Using a wireless headset with an acceptable range is one of the best choices for these agents to move freely in the office for more flexibility and freedom of movement. 

  • Headsets with Sensors are Beneficial 

The headsets equipped with appropriate sensors will definitely and effectively elevate the call handling and security aspects. Hence, they can provide the users with real-time data, and agents can deal with the clients more efficiently.

  • Hearing Protection is Important 

Since customer service agents get exposed to a lot of noise for a longer time, it can damage their hearing if they aren’t protected. Hence, the headphones need valuable features that don’t damage the ears of the agents with a relevant sound effect. 

Wrapping Up

These are some main tips call center owners, and managers must consider when choosing the perfect headset for the agents. The optimal resolution always takes into account, in equal measure, the call center office setting, the requirements of the wearer and the corresponding prices.

Contact us now for cost-effective headsets for contact centers that offer advanced noise-canceling technology and ergonomically designed headsets.

5 Reasons to Use Bluetooth Headset with Your Laptop or PC

Innovative technology like Bluetooth delivers wireless connectivity with flexibility and breakneck speed. Connectivity from wireless headphones to mobile phones, laptops & mic of the wireless computer to many other devices require a short range of connectivity. They are cordless. People can experience benefits such as hands-free communication and functionalities with Bluetooth technology. Bluetooth wireless technology has made electronic components surpass the market in practicality and usefulness. This link technology, powered by headsets, can make one’s experience easy and worthwhile. 

Why Use Bluetooth Headsets for Your PC or Laptop?

While working on your laptop or any other computer device, having the assistance of Bluetooth headsets can be both comforting and efficient. Following are some of the main reasons one should invest in quality Bluetooth headphones with a mic for a PC.

  • Wireless Connectivity 

The main reason to buy wireless headsets is not just the support of the Bluetooth Group but the wireless technology it comes with. While cables on headphones have their charm, going wireless offers freedom to users, which can be unparalleled. You no longer have to worry about headphone cords or carrying the device around. 

  • Multitasking with enhanced portability

You can perform various tasks. While doing jobs requiring you to move, you connect your Bluetooth and are good to go. With your Bluetooth headsets connected with systems and devices wirelessly, you can quickly move about anywhere. Also, Bluetooth headsets provide superior sound quality and stable connection, even on a PC or laptop. 

  • Compatible with all modern devices

Bluetooth technology is incorporated in almost all modern devices, including laptops, tablets, and personal computers, offering unified connectivity with all devices. Today’s innovative connection setup features are accessible and provide a wonderful experience.

  • Hassle-free Communication

Dealing with the connections of wires around your laptop is the last thing anyone would want for sure. This is where Bluetooth headphones with a mic for PC can be a life saviour. They are effortless to set up on your laptop and will hardly take a few minutes. Just pair the devices together and enjoy the wireless experience. 

  • Longer usage periods

The extended Bluetooth wireless connectivity has no wires to connect with systems and devices. This feature makes these headsets suited to more extended usage periods when compared with their wired counterparts. One of the unique features gives them the edge over wired ones in everyday usage scenarios making day-to-day activities a real success. 

Wrapping Up

Mentioned above are some of the main reasons why opting for a Bluetooth headset for a laptop or PC can be worth a shot. If you are looking for reliable Bluetooth headphones to go with your devices, choose one with all the essential features you are looking for.

Select between a wide range of wired and wireless headsets designed to work with your PC, laptop, tablet & smartphone devices. Contact us now.

About the author:
Livey  is a US-based Global provider of wired, wireless Headsets, and conference speakerphones for offices, call centers, and homes with AI Active noise cancellation.

The future of headphone technology

HEADPHONE technology has improved massively in recent years and it is trend that is set to continue for the foreseeable future.

According to market analysis conducted by Research N Reports, the global earphones and headphones industry was worth more than $10.5 billion in 2018.

Improved audio experiences and a shift towards mobile devices amongst consumers are expected to drive a compound annual growth rate (CAGR) of over 5% between now and 2025.

The emergence of notched smartphones, increased demand for fashionable designs and improvements in noise cancellation are other factors predicted to power the growth.

The Asia-Pacific region is expected to have the highest CAGR during the forecast period, although the revenue rise is likely to impact countries across the world. Read on as we look at the future of headphone technology.

Human Headphones set to change the game

Seattle-based electronics manufacturer, Human Inc., is set to change the game after launching the first true wireless over-ear smart headphones.

Human Headphones feature a 3-in-1 design that delivers over-the-ear quality, ear-bud convenience and a powerful Bluetooth speaker.

The provide excellent sound quality, capacitive touch controls, on-the-move communication, all-day connectivity and more, making them one of the most innovative products to hit the market.

Ben Willis, Co-Founder and Chief Visionary Officer of Human Inc., said: “We founded Human to completely redesign both the form and function of modern headphones.

“Our goal was to create all-in-one headphones that are compatible with every aspect of a user’s day, whether they’re at home, commuting, or in the office.

“We’re excited to launch Human Headphones and bring customers a one-of-a-kind device equipped with the latest technology to deliver a seamless listening experience from morning to night.”

The headphones adapt to the physical structure of the ear rather than going into or over them. Their unique shape creates an audio experience unlike any other wireless product to date.

“No other headphones adapt to your life the way Human Headphones do,” Willis added. “As such, these devices are poised to change how we interact with and use technology throughout our day on a massive scale.

“We could not just adopt the traditional headphone or in-ear designs because in doing so, you also adopt their fundamental legacy issues and limitations, with product comfort being one of the largest problems for both.

“By going back to the drawing board, we were able to both construct an entirely new form that is really driven by the anatomy of all human ears to set a new bar for comfort.

“Additionally, we have opened up device real estate for the technology needed in delivering a very powerful hardware and software platform. Our platform is not only powerful enough for today, but also will support integration of future voice experiences.”



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